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“Ed provided much needed support in analyzing the flow, screen layout, and usability of the application. He also provided numerous screen mock ups and recommendations for improvements.”

I have worked with Ed on several projects including the original design of FCOL last year in addition to the enhancements and supplemental calls this year. Ed has always provided support in a very professional and conscientious manner, and I have come to trust his feedback on usability implicitly. I also feel that his involvement in projects across the corporation gives a consistent message to the development and user communities, and ultimately provides users of NCCI applications a better usability experience.

John Bruno, Jr.
Manager - Data Services Division

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